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Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.
Job Location : Bangalore, Karnataka
Desired Experience :
• Freshers or Experienced with 0-2 Years Experience
• Experienced candidates no matter any domain
Job Description :
• Technical Support on basic operational or maintenance of Networking products like computer routers, modems.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
Eligibility Criteria :
• Graduate freshers like BE, B.Tech [with less than 60%], BCA, MCA, MBA, B.Sc, BHM, BBM, B.Com, BBA, Diploma holders and ITI, 10+3.
• 2008, 2009, 2010 batch pass outs.
• Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
• Excellent communication skills is mandate.
Walk-In Date : From 16th to 31st May 2010 : 11:30 AM to 3:00 PM
Venue :
Microland Limited,
1B, Ecospace,
Belandur, Sarjapur Outer Ring Road,
Bangalore - 560 103
Landmark : Opp. to Maruti Showroom
Contact Person : Shalini T (Recruitment - Consumer Tech Support)
Contact Number : +91-9980719733 / +91-80-3918 0241
Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.
Freshers / Experienced : Technical Support (Networking) @ Bangalore
Job Position : Technical SupportJob Location : Bangalore, Karnataka
Desired Experience :
• Freshers or Experienced with 0-2 Years Experience
• Experienced candidates no matter any domain
Job Description :
• Technical Support on basic operational or maintenance of Networking products like computer routers, modems.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
Eligibility Criteria :
• Graduate freshers like BE, B.Tech [with less than 60%], BCA, MCA, MBA, B.Sc, BHM, BBM, B.Com, BBA, Diploma holders and ITI, 10+3.
• 2008, 2009, 2010 batch pass outs.
• Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
• Excellent communication skills is mandate.
Walk-In Date : From 16th to 31st May 2010 : 11:30 AM to 3:00 PM
Venue :
Microland Limited,
1B, Ecospace,
Belandur, Sarjapur Outer Ring Road,
Bangalore - 560 103
Landmark : Opp. to Maruti Showroom
Contact Person : Shalini T (Recruitment - Consumer Tech Support)
Contact Number : +91-9980719733 / +91-80-3918 0241
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